UQCC USA recognizes that we can impact our environmental "impression" and will find a way to decrease negative effects and increment positive effects while upgrading efficiencies inside our business.
We focus on guaranteeing that consideration is given to these effects in everything we do. The organization is focused on averting pollution, conforming to any relevant regulatory and different necessities, and to persistently searching out improvements that will cultivate environmental stewardship and great corporate citizenry.
We try to utilize this Environmental Management System (EMS) as a stage for learning, change and support.
Occasionally, UQCC customers have question and problems with audit on non-conformances. UQCC USA has a procedure to review and process question of audit discoveries which normally incorporates:
Company archiving their issues with the findings and including the explanations why they think the auditor’s conclusion and findings did not depend on all accessible evidence
Company will frontward the documentation to UQCC Quality Systems Director(QSD) for review
If vital, the QSD will talk about the issues with the customer and auditors and decide whether extra proof/corrective activity is important.
The examination will finish up when a commonly pleasant arrangement is reached.
The investigation will conclude when a mutually agreeable solution is reached.
In more unpredictable circumstances where issues can't be settled, the issue is handled for an appeals hearing.
Any individual with an interest for the UQCC certification procedure including all customers of UQCC, USA has the privilege to claim against any choice made by UQCC at any phase of the enrollment procedure.
UQCC, USA keeps up an archived procedure for taking care of advances which uses the Independent Certification Board, an independent body set up to regulate the trustworthiness, impartiality and quality of the UQCC certification process. In these circumstances, the ICB sets up a board of trustees that guidelines on the appeal.
Additionally detail elements might be acquired inside the Regulations Relating to Registration.
UQCC USA keeps up a procedure for getting, assessing, and settling on choices on complaints.
While receiving a complaint UQCC USA affirms whether the complaint identifies with its certification exercises or identifies to the exercises of a certified customer.
Complaints against customers of UQCC USA would typically incorporate an examination whereby the customer is to be informed of the complaint and is to be sent duplicates of all pertinent correspondence with a demand that the proper move to be made by the customer.
The complaints handling a process incorporates strategies for documenting, following, approving, exploring, and choosing what moves ought to be made in light of the issue. At whatever point conceivable, UQCC USA should recognize receipt of the complaints and shall give feedback to the complainant on the advance and ultimate result. This procedure shall be liable to prerequisites of privacy, as it identifies with the complainant and to the matter of the complaint.
UQCC procedures for allowing certification are found inside this site and incorporate the procedure for giving, refusing, keeping up, renewing, suspending, reestablishing or withdrawing certification or extending or diminishing the extent of certification. For new candidates, UQCC procedure for denying or granting enlistment starts with fulfillment of a questionnaire or by finishing a fast quote.
In the event that you are right now enlisted, UQCC procedure for keeping up, renewing, appending, restoring or withdrawing certification or extending or decreasing the extent of certification can be found inside our customer Regulations identifying with Registration. Most of the time, an application must be handled through our business advancement gathering.